Protecting your privacy is very important to us. We want to tell you how and why we collect, use and disclose the personal information you provide to us in the course of providing our financial planning or investment management services.
By engaging us to provide financial planning or investment management services to you or submitting information to us in connection with our services, you are indicating your consent to our collection, use and disclosure of your personal information in the manner described below.
Our collection of your personal information
In order to provide our services to you, we will ask you to provide certain personal information, such as your personal contact information, employment information, financial and banking information, investment statements, tax returns, debt statements, copies of wills, powers of attorney, insurance policies, employment benefits, retirement benefits, legal documents and information regarding your investment knowledge, objectives, strategies, needs and values. We request this information to provide our services to you, and to comply with applicable securities and other laws.
Our use of your personal information
We may use your personal information to contact and correspond with you, to respond to your communications, to provide services to you, to verify your identity and protect against fraud, and as otherwise required or authorized by law.
Our disclosure of your personal information
We may disclose your personal information in the following limited circumstances:
(a) Disclosure to agents and service providers – We may provide your personal information to our agents and service providers, such as the financial institution that holds your investment assets in custody, but only where it is reasonably necessary to do so in connection with the provision of our services.
(b) Disclosure required or authorized by law, etc. – We may disclose your personal information (i) to a government institution that has asserted its lawful authority to obtain the information, (ii) where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity, (iii) to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, (iv) to comply with court rules regarding the production of records and information, (v) to our legal counsel, or (vi) as otherwise required or authorized by law.
Location of your personal information
We store and process your personal information in Langley, British Columbia, Canada. However, the disclosure of your information in accordance with this policy and applicable law may result in your personal information being transferred outside of Canada, including to the United States. The laws of other countries regarding the collection, use, and disclosure of personal information may be different from the laws of Canada.
Access to your personal information
You may request access to your personal information and information about our privacy practices by contacting us at the address indicated below. Subject to certain limited exceptions prescribed by law, you will be given reasonable access to your personal information within a reasonable time, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help us maintain the accuracy of your information by notifying us of any changes to your personal information.
We take the security of your personal information very seriously and take reasonable organizational, technological and physical measures to protect your personal information against unauthorized access, collection, use, disclosure, copying, modification or disposal, or similar risks.
How to contact us
If you wish to obtain further information about our privacy practices or to address any matter concerning this policy, please contact us at 604-530-2301 or by mail at 9089 Glover Road, Box 520, Langley BC V1M 2R8.